How Cartello Works

Cartello makes it easier to discover and purchase products from multiple independent brands without visiting a separate website for every store.

1. Discover products

Browse categories, brands, new arrivals and featured products across the Cartello marketplace.

2. Add items to one cart

Add eligible products from participating brands and complete checkout through Cartello.

3. Brand partners fulfill your order

The brand identified on each product page processes and ships that item directly to you. Shipping rates and delivery estimates are shown during checkout.

4. Multi-brand orders may arrive separately

When an order contains products from different brands, each brand may ship its portion separately. You may receive more than one package and tracking number.

5. The fulfilling brand handles returns

Return eligibility depends on the applicable product and brand policy. Cartello directs return requests to the correct brand, which provides the return instructions and processes the returned item.